Responsible gambling
How does BetStop work?
BetStop is Australia’s national self-exclusion register for licensed online wagering services. It is designed to help people take a break from online betting when gambling is causing harm or no longer feels manageable.
What happens when you register?
When you choose to self-exclude through BetStop, licensed Australian online wagering providers must not let you place bets or open new accounts during your selected exclusion period. They must also stop sending you marketing. The precise effect, available periods and registration process are set out by BetStop and may be updated, so check the official information before you enrol.
What BetStop does not cover
BetStop is an important tool, but it is not a complete block on every kind of gambling. It does not replace help for gambling harm and may not cover land-based gambling venues, private betting, every overseas website, lottery products or every gambling-related activity. Consider using more than one safeguard if you need support.
Other steps that can help
- Ask your bank about gambling transaction blocks or other payment controls.
- Remove saved payment details and gambling apps from your devices.
- Tell a trusted person what support you want and ask for practical help.
- Set up time away from gambling triggers, including gambling advertising and social-media accounts.
- Speak to a trained counsellor through Gambling Help Online.
How to register or get advice
Use the official BetStop website to read eligibility and exclusion details, begin registration or contact its support service. Do not send identity documents in response to an unsolicited message claiming to be from BetStop; go directly to the official website instead.
Support is confidential and available now
Gambling Help Online provides free and confidential support 24 hours a day, seven days a week. You can call 1800 858 858, use the online chat service, or ask about counselling and financial support options. If there is immediate danger, call 000.